|
FAQ'S
Q: How are your Mosaics made?
A: Our mosaics are hand cut and hand set with all natural Marble and stone.
Q: What is your return policy?
A: We guarantee every piece we sell, if you are not satisfied with your purchase; return it within 30 days no questions asked minus shipping cost both ways.
Q: How much does it cost for shipping?
A: We use Ups Ground and UPS Air next day saver, our site will calculate the cost.
Q: How long does it take to ship my order?
A: Shipping normally takes 3-5 working days for pieces in stock, and 4-5 weeks for special and out of stock orders. You will receive an e-mail with your tracking # once your order is shipped.
Q: What are your payment terms?
A: You can choose to pay by credit card (Visa, Master Card, American express) or send a wire transfer directly to our bank.
Q: How do I order from you?
A: Step by step instructions on how to order is found on the following
page.
|